After hundreds of projects and thousands of responses, patterns start to surface. In this episode, Susan and Charles share four consistent behaviors they’ve observed from high-performing economic development teams responding inside Lasso. This is perspective from the owner view of the workflow, not theory. This episode covers: • Why top teams distribute data ownership instead of centralizing it on one person. • How collaboration reduces RFI fatigue and improves response quality. • Why visibility work must happen long before an RFI arrives. • How market screening and test fits influence early-stage decisions. • What growing global search activity means for North American communities. • Why portfolio-level gap analysis strengthens long-term competitiveness. • How stored, recallable answers eliminate repeated manual effort. • What distribution lists and structured workflows change inside an organization. If RFIs feel reactive, repetitive, or exhausting, this episode outlines a more durable operating model for handling them at scale.